Returns & Refunds Policy

At Eveline Cosmetics, we want you to be completely satisfied with your beauty purchase. If for any reason you are not happy with your order, you can return unopened and unused products within 30 days of delivery for a full refund.

1

Initiate Your Return

Log into your account and fill out the online return form, or contact our beauty support team with your order number to request a return authorization.

2

Pack Your Items

Securely place the unused products in their original packaging, ensuring all protective seals are intact to qualify for a refund.

3

Ship the Package

Attach the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing